Welcome Bikers

Support

Frequently asked questions

A practical introduction to the current Welcome Bikers partner model. Details that require final commercial or legal policy are intentionally not invented here
How do I become a Welcome Bikers Partner?+

Create an account, then claim an existing place or add a new one. After moderation confirms your right to manage it, you can choose a partnership plan

How do I claim an existing place?+

Search the Welcome Bikers catalog, open the place, and submit a claim with the requested contact and verification information

How do I add a new place?+

Create a new-place application, add the business details and photos, then submit it for moderation

Why is verification completed before payment?+

Verification confirms who may manage a listing. Payment is for commercial partnership services around an approved place; it does not establish ownership

Does subscription payment give me ownership of a business listing?+

No. Ownership or management rights are verified through the claim or new-place moderation process before any partnership plan is chosen

Is subscription per account or per place?+

Partnership is planned per place. An organization may manage more than one place, each with its own partnership service

What happens after my place is approved?+

You can manage its information in the Partner Portal and, when available, choose the partnership service that fits that individual place

What happens when my subscription expires?+

The final renewal and expiry policy will be published before launch. Existing public listing data is not described here as being removed automatically

Can I change my partnership plan?+

Plan-change options are being prepared. Contact the partner team for current guidance until the self-service flow is available

Is Featured Placement included in subscription?+

Featured Placement is sold separately. A Premium discount may be introduced later; no discount amount has been set

How long does Featured Placement last?+

One placement period lasts one week

Can I choose a slider position?+

The concept uses fixed positions. Availability and the final booking experience will be confirmed before purchase is enabled

What happens if my claim or new-place application is rejected?+

You will see the outcome in the portal. Where clarification is requested, you can update the application or claim and respond

Who can I contact for help?+

Use the contact details on the Contact Us page. Final production contact details will be added before launch